About

Hi, I'm Soojin {{ wave }}

I'm a product designer focused on AI, 0→1 products, and complex experiences across consumer and enterprise.

Most recently, I led product design in T-Mobile's AI Innovation Lab, building agentic AI experiences across web and mobile. I enjoy working on ambiguous problems, especially when the product, interaction model, or system still needs to be figured out.

My story

Research, product thinking, and craft.

I started in UX research because I wanted to understand why people make the decisions they do. Over time, I moved deeper into product and interaction design.

Today, my work spans research, product strategy, UX, visual design, prototyping, and design systems. I've designed consumer AI experiences, enterprise AI tools, mixed-reality products, and large-scale digital services.

What I enjoy most is taking something complex, finding the right structure, and making it feel simple to use.

After hours

Fostering, painting, and making things.

Outside of work, I spend a lot of time with Jebbie, my 12-year-old dog. I've also volunteered and fostered dogs and cats over the years, so animals have always been a big part of my life. I paint, build Lego, draw webtoons, travel whenever I can, and occasionally teach and mentor designers. Teaching is one of my favorite ways to stay curious.

Jebbie
Adopted · 2025
Painting
Acrylic · Watercolor
Travel
Always planning the next one
Making
Lego · Webtoon
Experience

Selected experience.

Product design across AI, consumer products, enterprise tools, and emerging technology.

Senior Product Designer, AI
T-Mobile
2023 – 2026
AI Design Lecturer
Fast Campus
2024
Senior UX Designer
Foundation Design
2022 – 2023
Lead UX Designer
Belk
2023
Graduate Product Designer
Meta
2022
Lead Product Designer
Mondrian AI
2019 – 2020
UX Designer
Hyundai Motors
2019
Recognition

Papers, patents, and teaching.

2026 Webby Award WinnerConversational & Voice AI
5 peer-reviewed HCI papersIEEE · ACM
AI design patentsAI · HCI · Product Design
Lecturer & MentorFast Campus · Google Developers Groups
M.S., University of WashingtonTechnology Innovation
Contact

Let's talk.

I'm always interested in thoughtful teams building ambitious products, especially when there's still a lot to figure out.

Email
soojin.ux@gmail.com
Phone
425.749.0557
LinkedIn
in/hwangsoojin
Resume
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